https://orcid.org/0000-0002-1993-4976
Elaine Hsieh is a health communication scholar whose work examines how language, culture, and institutional practices shape healthcare interactions and outcomes. Her research focuses on interpreter-mediated communication, language-discordant care, and the communicative dynamics of health disparities. She is among the first scholars to systematically introduce communication scholarhsip into translation and interpreting studies.
Her earlier work on Bilingual Health Communication (Routledge, 2016) established a theoretical foundation for understanding how interpreters mediate identity, relationships, and access to facilitate quality and equality of care in clinical interactions. Building on her book, Rethinking Culture in Health Communication (Wiley, 2021), she developed Cultural Lenses and Shared Horizons (CLASH; Cambridge University Press, 2026), a communication theory that explains how different epistemological orientations give rise to distinct lived realities in interaction, with applications to clinical communication, health equity, and emerging technologies.
As department chair at the University of Minnesota-Twin Cities, she works at the intersection of academic organization and intellectual development, focusing on how units define priorities, adapt to changing conditions, and sustain research and training missions over time. Her leadership has involved strategic planning, program restructuring, and aligning pedagogical and financial decisions in ways that maintain intellectual coherence while navigating institutional constraints.
Research Areas: Intercultural Health Communication | Language Access | Health Disparities | Interpreting Studies
Theoretical Work: Bilingual Health Communication | Cultural Consciousness Frameworks | Cultural Lenses and Shared Horizons (CLASH)
Applications: Healthcare Delivery | Cross-Cultural Care | Health Equity
NCA Health Communication
Dr. Hsieh and Dr. Kramer's book, Rethinking Culture in Health Communication: Social Interactions as Intercultural Encounters, is awarded the 2026 Distinguished Book Award by the Health Communication Division at the National Communication Association.
The Distinguished Book Award recognizes research that has made, or offers the promise of making, a significant contribution to scholarship in Health Communication theory, research, and/or practice. Books become eligible for this award 5 years after the original publication date.
Open Access Available NOW
Excited to share that our research monograph is now available through Cambridge University Press. PDF and Kindle downloads available.
In this Element, we present Cultural Lenses and Shared Horizons (CLASH), a communication theory of intercultural health communication. CLASH conceptualizes intercultural encounters not as conflicts, but as generative sites where different cultural logics interact, revealing both tensions and possibilities for shared understanding.
NIH K23 Award (2026-2031)
Dr. Hsieh serves as a co-mentor to Dr. Ebiere D. Okah's NIH K23 Career Development Award (2026-2031), project titled "Developing and Piloting P3: A Patient-Centered Communication Curriculum for Hypertension Care." Through this NIH funding, Dr. Okah aims to develop expertise in intercultural health communication and enhance physician training to improve minority patients’ experiences in clinical settings.
Patient Education and Counseling
Can we thinking about the variety of interpreters and interpreting modalities, including family interpreters and AI-assisted interpreting, in a way that is pragmatic, compassionate, and ethically-oriented? For more information, see Needle-Suarez, J., & Hsieh, E. (2026). A harm reduction approach to the practice of language access in language-discordant care. Patient Education and Counseling, 143, Article 109419.
Invited Talk: May 27, 2025
Dr. Hsieh's talk, "The Role of Technology in Healthcare Interpreting and Culturally-Tailored Communication Strategies," examines the challenges and opportunities of technologies in cross-cultural care in the Conference of Health Communication in the Digital Era: Information, Trust, and Strategies, hosted by Hong Kong Baptist University.
Webinar: Feb. 14
Hsieh, E. (2025). A Systems Approach to Healthcare Interpreting: Why Ai-Based adn Remote Interpreting Can Short-change the Quality and Equity of Care. Faculty and Community Seminar on Interpreting Studies and Practice. University of Massachusetts Amherst, MA, USA. [recorded lecture]
Invited Talk: Nov. 8, 2024
Dr. Elaine Hsieh shared her research experiences and provided advice to faculty members and students who are intterested in langauge-discordant community-based work and interpreter-mediated resaerch. See recorded talk here.